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CRM solution "T-SQUAREx"

CRM solution "T-SQUAREx"

A CRM solution that consolidates the experience and know-how that Toshiba has cultivated over many years.

Companies are required to understand their customers through various contact channels and to provide a range of "customer experience values" through products, information, services, and more. T-SQUAREx offers systems that broadly capture customer experiences and support appropriate responses, strongly assisting those on the front lines of customer service.

  • Other information systems

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[Case Study] Yuwa Corporation

[Case Study] Yuwa Corporation

Cultivating your company's "fans" through the use of Microsoft Dynamics 365!

This document introduces a case study of Yuwa Corporation, which was assisted by TK Network Service Co., Ltd., in collaboration with major manufacturers including Microsoft Japan, to build advanced implementation examples. Advancing to a step further in CRM utilization to cultivate "fans" of the company. Yuwa Corporation has made significant progress towards an ideal environment that enhances customer touchpoints and improves employees' work-life balance through the integrated use of cloud services. [Contents] - Solution Overview - Background and Objectives of Implementation - System Overview and Benefits of CRM Utilization *For more details, please download the PDF or feel free to contact us.

  • Technical and Reference Books
  • Other services
  • Other core systems

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